View default in-store sale & work order statuses and add additional statuses unique to your business.
Getting Started
- To begin navigate in Admin to Settings > Commerce > In-Store Sale Statuses.
If this is your first time visiting this page, click the "Initialize defaults" button in the upper right corner.
- There are 4 default statuses: New, Canceled, Pending, & Complete.
- To edit or delete a status, click the 3 dots under the Action column, and then select either Edit or Delete.
Create Status
- To create a new status click the "Create status" button in the upper right corner of the screen.
- Enter the status name, select the type of status, and then click "Save".
- The newly added status will then appear in the status list.
Help! I can't change a sale status in Sale details or the In-store sales list!
- If New is the only sale status option in your list of sales or when trying to update a sale status, it's because the default sale statuses have not yet been initialized. Follow the steps above to initialize them.